Our philosophy at Body Wisdom is to provide one-on-one assessment and hands-on therapy to all of our clients. In order to continue this level of care we require a minimum of 24 hours notice of cancellation prior to your appointment if you are unable to attend. Failure to cancel a treatment in good time means that other clients on a waiting list may miss out on a much needed therapy.
We therefore kindly ask you give us at least 24 hours notice through phone call or voice mail when you need to cancel or change an appointment, otherwise, a charge will be made for the time reserved.
We are trying to avoid the need for a cancellation fee and thus your co-operation would be greatly appreciated.